We bought this pool in 1997. From the day it was installed it has been a pain. Not the pool itself, it has been customer service, trying to order parts, and when you go to the local store in our town, they are the rudest people we have ever met!!! If you have an unhappy personality please apply. Thats my opinion. Not only is everyone rude, they never have anything you need. Forget about taking in your water sample to be tested, they do their little test, give you your print out and point you in the direction of the chemicals. Good luck!!!! First time buyer, beware of low prices, you get what you pay for. We use a different pool supplier for our chemicals etc., but for parts it's a monopoly, they know they have you once you buy their pools. Is this why they have such bad CS? They know you can't buy parts anywhere else, and it ticks me off!! Thanks for letting me vent, found this site while trying to order parts online from rec wharehouse.
Sincerly, The one thats tried to give this pool away.
Tina, Stockbridge, Ga.